People Skills

People skills are about communicating in effective ways to develop trust and achieve favorable relationships. Building rapport with students depends on instructors' self-awareness and their abilities to identify and adapt to guests' needs, motivations, and emotions. For students to feel confident taking risks and being open to new learning, instructors must first establish trust among the group. Attend in-house training for more experience with people skills. 

People Skills Fundamentals

• Develop relationships based on trust.

• Engage in meaningful, two-way communication.

• Identify, understand, and manage your emotions and actions.

• Recognize and influence the behaviors, motivations and emotions of others.